The first thing you want to do is to force quit the Mail app. Now that we have the obvious out of the way, let’s go into the basics of troubleshooting. If not, make sure you check out this post to enable the ‘Unread’ smart mailbox in Mail for iPhone and iPad.Īfter having made sure you indeed read all emails in your inbox, and if the Mail app still wrongly shows unread emails, then we’ll have to dig deeper. If you already know how to do that, then great. The best way to go at it is to triage your inbox to only show unread emails, and the good news is that the Mail app has a feature that allows you to easily show a hidden Unread smart folder to gather your unread messages in one place. Make sure you don’t have unread emailsĭuh! I know what you may think, but I also know human errors happen much more often than software bugs, and it really doesn’t hurt to double-check to ensure you do not have any unread emails. There are several ways to go around it, which I believe you should try in this specific order. How to remove badge for unread emails from the Mail app icon While you can’t technically fix the problem, you can make it go away.

My best explanation is that it is a software bug, something only Apple can fix, as it seemingly has nothing to do with the email service being used. My mom and I have experienced this on devices running both older and up-to-date versions of iOS. I know for a fact this is something that may affect users using any email service, including Outlook, Hotmail, and Gmail. I wish I had a proper explanation for this problem that happens randomly to some users, but unfortunately, I don’t. 2.6) Restore your iPhone Why can’t I clear that unread email badge?

Outlook for mac remove badge counts